Information

Waterworks 2026 is unable to take place at Gunnersbury Park on September 12th & 13th. It will instead take place at The Cause on the same dates for a very special, one-off 36-hour marathon event over seven spaces.

You can read the full statement on the home page

FAQ: Tickets, Timings, Refunds, Entry and Re-Entry

Will my existing ticket still get me into Waterworks Extended at The Cause? 

Yes, your existing Waterworks ticket will remain valid on the relevant day(s) at The Cause. We will continue to operate a timed entry system, so you still need to arrive before the time stated on your ticket.

I have a Gunnersbury Park Residents ticket. Will I still be able to attend Waterworks Extended at The Cause? 

Yes, all existing tickets will be honoured. 

Are all the artists still playing on the same date I have bought my tickets for?

Thanks to the amazing support of the community of artists booked to play this year's festival, the overwhelming majority of acts are confirmed to join us for Waterworks Extended at The Cause. 

Ross from Friends, Modeselektor, LTJ Bukem, Saint Ludo and Soul Mass Transit System are sadly unable to make it.

The full updated line-up can be found on our website. 

Can you fit all the artists into The Cause, and if so, how exactly?

Yes, not only can we fit in all the artists already booked for the two days of music, but many are able to now play longer, extended sets, later into the night.  The Cause has seven rooms and areas for music, indoor and outdoor, daytime and nighttime, so we have options to enable everyone to play.  Full line-up and running order will be published shortly!

If I have a ticket for the Saturday event, can I stay until the end of Sunday (I love the rave)?

Once you are in the venue, you can stay as long as your dancing shoes will let you!

Can I leave the venue and return later?

If you have a day ticket, then no, standard venue rules apply (as they would for the festival at Gunnersbury Park), so there is a no re-entry policy.  There will be food on-site as well as areas to take a break away from the music. If you hold a weekend ticket, you need to arrive before your entry time, receive a wristband, and can then leave and return to the venue as you please.  If you want to upgrade your existing Saturday or Sunday ticket to a weekend ticket, please email info@waterworksfestival.co.uk, and we can help arrange with Resident Advisor.

I have a weekend ticket - how does this work now?

Come down on Saturday before 6pm, have a big old dance, go home, rest up, re-energise, skip back over on Sunday for round two! You will receive a wristband on entry in order to re-enter on your return.

When will the set times be announced?

We are working to get the set times over to you as soon as possible - we know how important it is to know when your favourite artist is playing. 

As soon as they are ready, we will send them directly first to ticket holders. They will then be available across our socials.

Will you be putting additional tickets on sale for The Cause?

A limited number of Saturday, Sunday and Weekend tickets will be made available to purchase shortly. There will also be ticket options to arrive Saturday night and Sunday morning.

Please note that we are already close to capacity for Saturday daytime.

More details will follow.

Can I get a ticket refund?

Yes, if you can no longer attend the event at the new venue, then please register for a refund here 

Is the venue wheelchair accessible? 

All of our outside spaces, as well as the Warehouse, Brut and Hothouse are accessible by wheelchair. We also have a separate disabled toilet. Unfortunately, the Gallery, Boilerroom and the Loft are both on the 1st and 2nd floors and are only accessible via stairs. 

I have accessible requirements and would like to attend The Cause - can you provide me with further information?

Yes 100% we would love to help with any accessibility requirements. Please email us directly at info@waterworksfestival.co.uk

Where is The Cause, and how do I get there? 

60 Dock Rd, London, E16 1YZ

The nearest stations are West Silvertown (DLR), Custom House (Elizabeth line) and Canning Town (Jubilee line). Canning Town is also the nearest 24-hour tube station. Always check your route in advance for any delays.

https://supportthecause.co.uk/

Is the event indoors, outdoors, or both?

The Cause operates across 7 indoor and outdoor spaces.
For more information: https://supportthecause.co.uk/

Will there be food vendors? 

Yes, there will be food vendors operating inside the venue throughout the day & night.
For more information: https://supportthecause.co.uk/

Will I need to bring a photo ID?

Yes, all attendees will require a photographic ID.
For more information: https://supportthecause.co.uk/

Does the venue have lockers / a cloakroom? 

Yes, the venue has a cloakroom and lockers for hire. 
For more information: https://supportthecause.co.uk/

Can I pay with cash at the venue?

The Cause is a cashless venue. No cash will be accepted as payment on the site. 

Is there free water on site? 

Yes, free drinking water will be available throughout the site at all times.

Can I bring a water bottle?

Yes, as long as it is empty on arrival.

I haven’t found the answer to my question: who should I contact? 

Please contact info@waterworksfestival.co.uk