Accessibility Information
Waterworks Festival is delighted to welcome everyone to Gunnersbury Park for an unforgettable day of music and joy. We are committed to ensuring our event is as inclusive and accessible as possible for all attendees, including our deaf, disabled, and neurodivergent guests. Below is key accessibility information to help you plan your visit.
Festival Site Information
Waterworks is a non-camping, day-only event held in the open green-field setting of Gunnersbury Park, London. While the site is predominantly flat, there is a mixture of ground types (grass and concrete, with some shale areas). Please note that ground conditions may vary depending on the weather. Mobility may be affected in wet conditions.
Accessible Facilities
Personal Assistant Tickets
We provide complimentary personal assistant (PA) tickets for those who require assistance to attend the festival. Applicants must provide valid documentation, such as PIP/DLA evidence, to qualify. Details can be found in our Access Application Form.
Accessible Toilets
Accessible toilets will be located throughout the site on each toilet block. In addition, we have a High Dependency Unit (HDU).
Viewing Platform
We have two viewing platforms, one at the Pressure Stage and the other at the Water Tower Stage, for guests who need an unobstructed view or distance from the crowd. Please note that access operates on a first-come, first-served basis.
Assistance Dogs
Registered assistance dogs are welcome. Please notify us in advance if you plan to bring an assistance dog, and we will provide further information about toileting and drinking facilities.
Medical and Welfare Services
A dedicated Medical & Welfare Tent staffed by trained first aiders will be available on-site.
Visual Information and Large Print
If you require event materials in alternative formats, such as large print, please indicate this on the Access Application Form. Requests should be made in advance to ensure we can supply this.
Strobe Lighting
Please note that strobe effects may be used during performances. Unfortunately, we are unable to provide prior announcements for their use.
How to Register for Accessible Facilities
To use any of the accessible facilities mentioned above, please complete the following steps:
- Fill out the Access Application Form.
- Include your valid ticket reference number and any required supporting evidence.
- Submit your form by the application deadline: 20th August 2025.
Once your application has been processed, you will receive a confirmation email. Closer to the festival date, an Access Information Pack will be sent to you with detailed information about facilities and services.
Contact Us
If you have any questions or need additional assistance, please contact us at accessibility@teamlove.org. We are here to help make your experience at Waterworks Festival as smooth and enjoyable as possible.